Test
From USD437
Below is a list of available help topics for district tech issues.
Contents
Filling out an IT Support Helpdesk Ticket
Intro to...
SMARTboard and Projector Setup
- An introduction to setting up your SMARTboard and projector for the first time.
OES Network Access
- OES Allows you to access network resources from our internal network.
Backups and Restoration
- This article outlines best practices and methods for creating backups.
Phone and Voicemail
Checking Your Voicemail
- How to check your district voicemail.
Using the Corporate Directory
- How to access the corporate phone directory.
Forwarding Your Calls
- How to forward your calls.
Printing
Selecting Your Printer
- How to select the right printer for your environment.
Setting a Default Printer
- How to set a printer for the Savin Universal Printer
Setting Your Print Jobs to Hold
- How to set your print jobs so they are sent to the printer, but only print while you're at the printer.
SMART Board & Projector
Sync Your SMART Board
- How to sync your SMART board to your computer as a touch device.
Orienting Your SMART Board
- How to reset the accuracy of your SMART board touch points.
Troubleshooting Your SMART Board
- General Troubleshooting for many SMARTboard issues.
Troubleshooting Projector Issues
- General Troubleshooting for many projector issues.
Connecting Your Projector Cables
- How to properly connect projector cables. (See also SMARTboard and Projector Setup)
Projector Care (Coming Soon)
- This article will cover basic projector dos and don'ts.
HP Projector Settings
- Special article relating to a specific fix for the Y9F9 HP Laptops.
Network Connections
Using the District's Wireless Network
- How to access the district's wireless network.
Using the District's Wired Network
- How to access the district's wired network.
Microsoft Office
Office 2013
- Tips for Office 2013 for Windows[deprecated]
Office 2016
- Tips for Office
Office 2016 for Macs
Google Apps
Gmail
- Various tips for Gmail.
Drive
- Various tips for Drive.
Calendar
- Various tips for Calendar.
Docs
- Various tips for Docs.
Slides
- Various tips for Slides.
Sheets
- Various tips for Sheets.
Sites
- Various tips for Sites.
YouTube
- Various tips for YouTube.
Classroom
- Various tips for Classroom.
Photos
- Various tips for Photos.
Chrome
- Various tips for Chrome.
Infinite Campus
Setting Up Your Gradebook
- How to set up your gradebook for the coming year.
Posting Your Grades(HS/MS)
- How to post grades to an existing gradebook.
