How-To Forward Your Phone Calls

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Forwarding your calls to a district extension

This article outlines how to forward your calls.


1. Press the CFwdALL button on your phone.

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2. Enter the extension you wish your calls to be forwarded to. If successful you should see this message on your phone's screen.

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Forwarding your calls to your own voicemail

1. To forward a call to your own voicemail press the CFwdALL button on your phone.

2. Press the messages button (pictured below) on your phone.

Note: The extension you want to forward to must be the top extension on the phone for this to work.

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3. You should then see this message on your phone.

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Forwarding calls to a voicemail other than your own

1. To forward a call to a voicemail other than your own press the CFwdALL button on your phone.

2. Press the star/asterisk button (pictured below) followed by the extension you would like to use.

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Forwarding your calls to a number outside of the district

1. Press the CFwdALL button on your phone.

2. Press 9 followed by the phone number you would like to use.

3. Your screen should like this if successful.

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Turning off call forwarding

1. When call forwarding is turned on just press the CFwdALL button again to turn it off and return your phone to regular operation.

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Please be sure to test your phone to make sure it is forwarding correctly.