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Please bear with us as we are updating the Wiki.  If you have a topic or instructions you would like us to add, please contact Tech Support.
 
Please bear with us as we are updating the Wiki.  If you have a topic or instructions you would like us to add, please contact Tech Support.
 
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<strong> [[Important Changes This Year - Fall 2022|Important Changes This Year - Fall 2022]]</strong>
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== Need Tech Help? ==
 
== Need Tech Help? ==
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Are you here for '''[http://ip.usd437.net Remote Support?]'''
 
Are you here for '''[http://ip.usd437.net Remote Support?]'''
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Certain websites not working? Check the '''[[Status_Dashboard | Status Dashboard]]'''.
  
  
 
== New Staff Info/Existing Staff Refresher ==
 
== New Staff Info/Existing Staff Refresher ==
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<br><strong>[http://wiki.usd437.net/images/3/36/Multi-Factor_Google_Setup.pdf Google Two Factor Authentication(2FA)]<br>
<strong>[https://sites.google.com/usd437.net/aw-usd437-essentials/technology Digital Product Login Information and Help Guides]</strong><br>
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<br><strong>[https://sites.google.com/usd437.net/usd437instructionaltech/437InstructionalTech Digital Product Login Information and Help Guides]</strong><br>
 
<br>Just got your device? Check out the <strong> [[First-Run-Software-Items|First-Run Software Items]]</strong> to get going.<br>
 
<br>Just got your device? Check out the <strong> [[First-Run-Software-Items|First-Run Software Items]]</strong> to get going.<br>
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<br>[https://docs.google.com/document/d/1QhqvUv_kbp5akle996CfvvE0TcInJVRLFzFHkWUI44c/edit?usp=sharing How To Document for setups with a Hockey Puck]<br>
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<br>[https://docs.google.com/document/d/12szO0VdnYcEjUoHnvatcbzlxLuQ-Xc2tAVaYvStWNOo/edit?usp=sharing How To Document for setups without a Hockey Puck]<br>
  
 
== What Would You Like to Learn About? ==
 
== What Would You Like to Learn About? ==
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:district-logo.png|100px|link=Topic_Getting_Started]]<br />[[Topic_Getting_Started|Getting Started]]<br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:district-logo.png|100px|link=Topic_Getting_Started]]<br />[[Topic_Getting_Started|Getting Started]]<br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:patch-cable.png|100px|link=Topic_Network_Connections]]<br />[[Topic_Network_Connections|Network Connections (Wired and Wireless)]] <br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:patch-cable.png|100px|link=Topic_Network_Connections]]<br />[[Topic_Network_Connections|Network Connections (Wired and Wireless)]] <br /><br />
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:smartboard.png|100px|link=Topic_SMART_Board_and_Projectors]]<br />[[Topic_SMART_Board_and_Projectors|SMART Board and Projectors]]<br /><br />
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:smartboard.png|100px|link=Topic_SMART_Board_and_Projectors]]<br />[[Topic_SMART_Board_and_Projectors|SMART Boards / Interactive TVs / Projectors]]<br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:printer.png|100px|link=Topic_Printing]]<br />[[Topic_Printing|Printing/Scanning]]<br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:printer.png|100px|link=Topic_Printing]]<br />[[Topic_Printing|Printing/Scanning]]<br /><br />
 
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:alio.png|100px|link=Topic_EMS]]<br />[[Topic_EMS|Linq EMS (Alio)<br />Employee Service Portal]]<br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:alio.png|100px|link=Topic_EMS]]<br />[[Topic_EMS|Linq EMS (Alio)<br />Employee Service Portal]]<br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:telecommuting.png|100px|link=Telecommuting]]<br />[[Telecommuting|Telecommuting]] <br /><br />
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:telecommuting.png|100px|link=Telecommuting]]<br />[[Telecommuting|Telecommuting]] <br /><br />
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:500e.png|100px|link=Telecommuting]]<br />[[chromebook|Chromebooks]] <br /><br />
 
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |
 
|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |

Latest revision as of 12:59, 8 February 2024

Welcome to the Auburn-Washburn Schools Technology Support Wiki.
Please bear with us as we are updating the Wiki. If you have a topic or instructions you would like us to add, please contact Tech Support.

Need Tech Help?

Be sure to fill out an IT Helpdesk Support ticket via SchoolDude
Note: Be sure to click "IT Direct", as "Maintenance Direct" tickets do not come to us.

For emergencies, you can also contact District Tech Support at 785-339-4020 (or ext. 4020).


Are you here for Remote Support?

Certain websites not working? Check the Status Dashboard.


New Staff Info/Existing Staff Refresher


Google Two Factor Authentication(2FA)

Digital Product Login Information and Help Guides

Just got your device? Check out the First-Run Software Items to get going.

How To Document for setups with a Hockey Puck

How To Document for setups without a Hockey Puck

What Would You Like to Learn About?

Click Here for a Complete Indexed List

Tech-Support Topics

District-logo.png
Getting Started


Patch-cable.png
Network Connections (Wired and Wireless)


Smartboard.png
SMART Boards / Interactive TVs / Projectors


Printer.png
Printing/Scanning


Monitor.png
General Computer Usage


Phone.png
Phone and Voicemail


Microsoft-office.png
Microsoft Office


G-suite.png
Google Apps


Infinite-campus.png
Infinite Campus


Alio.png
Linq EMS (Alio)
Employee Service Portal



Telecommuting.png
Telecommuting


500e.png
Chromebooks