Contents
- 1 FAQ(Frequently Asked Questions)
- 1.1 What is my email address?
- 1.2 How can I access Gmail from home?
- 1.3 How can I change my password?
- 1.4 Why doesn't Google recognize my username and password?
- 1.5 I'm not getting emails sent to my building. Who do I contact to correct this problem?
- 1.6 How do I setup an email to delayed send (auto send at a future time)?
- 1.7 How do I setup my signature line?
- 1.8 How do I create new contact groups?
- 1.9 How do I add people to a group I've created?
- 1.10 Why is Google telling me my contacts are not merged?
- 1.11 How can I view all district contacts?
- 1.12 What groups have been created for us at the district level?
- 1.13 How do I view the Google Groups Directory?
- 1.14 How do I send email to a district created group?
- 1.15 What about Sent Mail, Spam, and Trash?
- 1.16 How can I organize my messages?
- 1.17 How do I create new labels?
- 1.18 Why doesn't Calendar, Drive, etc., open in new window?
- 1.19 I don't want Gmail to decide what messages are important. How do I turn off this feature?
- 1.20 How do I retract a message that I've sent?
- 1.21 How do I save a message I'm working on to Drafts?
- 1.22 How can I perform a search?
- 1.23 How do I narrow my search results?
- 2 Helpful Documents
- 3 Additional Questions
FAQ(Frequently Asked Questions)
What is my email address?
Your email address consists of your Novell username@usd437.net (smithjoh@usd437.net for John Smith).
How can I access Gmail from home?
Gmail can be accessed anywhere you have access to the Internet. Type www.gmail.com in the address bar of your browser.
How can I change my password?
Once you have logged into your corporate Gmail account, click on your email address, located at the top right of the screen. Select Account. Go to the Security section and click on password.
Why doesn't Google recognize my username and password?
You must enter your full email address in order to login to your corporate account. Your full email address includes "@usd437.net" without quotes. Your password is the same with which you login to your computer (to access your H: drive).
I'm not getting emails sent to my building. Who do I contact to correct this problem?
There are a number of district Google Groups to which emails are sent, such as the weekly eNews. Building secretaries each maintain their own groups. See below for detailed charts:
District-wide Certified, Classified, & Other
District-wide Primary Teachers
District-wide Intermediate Teachers
District-wide Teachers, Aides, SPED, & Counselors
How do I setup an email to delayed send (auto send at a future time)?
Gmail lacks native support to perform this operation; however, you can install a script to make delayed send possible. Click here for instructions.
How do I setup my signature line?
Your signature is located on the General tab of the Gmail Settings page. Click the gear icon on the top-right of your screen, choose Settings, and scroll down to Signature.
How do I create new contact groups?
*Note: Contact groups are different from Google Groups. The district maintains many email lists through Google Groups, so you may wish to check these before creating a contact group. Contact groups cannot be shared between users.
Navigate to the Contacts page by clicking on the Mail button at the top-left of the screen. In the left column under your listed groups, click New Group.
See this video for additional information.How do I add people to a group I've created?
Select the group you'd like to add someone to. Click the person with the '+' next to it, at the top. Search for the name of the person you'd like to add.
Alternatively, you may add someone to a contact group by searching for him/her in the directory. Select the person and click the icon with three people at the top, and select the checkboxes next to the groups you want them in. Click Apply.
Why is Google telling me my contacts are not merged?
By default, Google will prompt you to Find & Merge Duplicates when you import contacts. This prevents single persons from appearing in your Contacts multiple times. Select either Find & Merge Duplicates in the message area, or select More > Find & Merge Duplicates.
How can I view all district contacts?
Go to Google Contacts Manager. Select Directory, which is listed below your groups on the left.
What groups have been created for us at the district level?
There are several district-level groups already in existence (e.g. SEC Staff). You may view these groups in the Google Groups Directory, or search for them.
How do I view the Google Groups Directory?
Select "Groups" in the bar at the top of the window. Click on "Browse All".
How do I send email to a district created group?
Begin composing a message, as you type, Google will return matches from the directory. For example, if you type SEC, a drop-down will appear containing SEC Staff.
What about Sent Mail, Spam, and Trash?
Spam and Trash both automatically delete messages after 30 days. Sent Mail will remain in place until you remove it.
How can I organize my messages?
Google uses labels to organize messages. You may move messages to a label by selecting the message, clicking the folder icon, and selecting the label to file it under. This method will move the message under the label which you have selected.
Alternatively, you may select a message, and click the label icon at the top. Then select which label(s) you'd like to apply to this message. If you have multiple labels on a single message, it will appear in multiple places. This feature is extremely helpful when using the powerful search functionality which is built into Google.
How do I create new labels?
In the column on the left of the screen, click More. At the bottom are two options, Manage Labels, and Create New Label.
Alternatively, you can either create new or edit existing labels from the Labels tab in your Gmail settings.
Why doesn't Calendar, Drive, etc., open in new window?
Google Apps open a new tab in your browser, rather than adding an additional window. This feature helps to keep your taskbar from getting cluttered. Select the tabs to switch between applications.
I don't want Gmail to decide what messages are important. How do I turn off this feature?
*Note that regardless of this setting, you can flag messages as important, or not, manually by turning the yellow flag on or off respectively.
In Gmail settings, click the Inbox tab. Select No Markers, and remember to Save Changes.
How do I retract a message that I've sent?
Gmail lacks native support for message retraction; however, there is an experimental lab which allows sent messages to be undone within 30 seconds of being sent. Open Gmail Settings, click the Labs tab, and activate the Undo Send lab.
How do I save a message I'm working on to Drafts?
As you're composing a message, Gmail will save it to Drafts be default. Clicking the close button 'X' on the compose window will close your message and leave it saved in Drafts. To discard the message, either click the trash icon as you're composing it, or delete it from Drafts.
How can I perform a search?
The search bar is always located at the top of the screen.
How do I narrow my search results?
Google will search all of your messages for any criteria you desire. You may narrow results by searching for specific labels, dates, names, etc. Read Gmail's Advanced Search Criteria Help Document for more information about advanced searching.
Helpful Documents
Listed below, are some documents designed to help you become familiar with the use of various Google Apps.
Accessing Google Docs (Cheat Sheet)
Additional Questions
Many questions regarding the use of Gmail can be answered by reading the Google help files. Login to your account, click on the gear icon (located at the top-right of the screen), and select Help.
