Test
From USD437
Below is a list of available help topics for district tech issues.
Contents
- 1 Filling out an IT Support Helpdesk Ticket
- 2 Using the District's Wireless Network
- 3 Using the District's Wired Network
- 3.1 SMART Board & Projector
- 3.2 Sync Your SMART Board
- 3.3 Orienting Your SMART Board
- 3.4 Troubleshooting Your SMART Board
- 3.5 Troubleshooting Projector Issues
- 3.6 Connecting Your Projector Cables
- 3.7 Projector Care (Coming Soon)
- 3.8 HP Projector Settings
- 3.9 Infinite Campus
- 3.10 Setting Up Your Gradebook
- 3.11 Posting Your Grades(HS/MS)
- 3.12 Posting Your Grades(Elementary)
- 3.13 Using Teacher Messenger
- 3.14 Taking Attendance
- 3.15 Student Groups (Coming Soon)
- 3.16 Setting Up Seating Charts
- 3.17 Phone and Voicemail
- 3.18 Checking Your Voicemail
- 3.19 Using the Corporate Directory
- 3.20 Forwarding Your Calls
- 3.21 Printing
- 3.22 Selecting Your Printer
- 3.23 Setting a Default Printer
- 3.24 Setting Your Print Jobs to Hold
- 3.25 Microsoft Office
- 3.26 Office 2013
- 3.27 Office 2016
- 3.28 Office 2016 for Macs
- 3.29 Google Apps
- 3.30 Gmail
- 3.31 Drive
- 3.32 Calendar
- 3.33 Docs
- 3.34 Slides
- 3.35 Sheets
- 3.36 Sites
- 3.37 YouTube
- 3.38 Classroom
- 3.39 Photos
- 3.40 Chrome
- 3.41 Running Reports
- 3.42 Personal Math Trainer - Running a Standards Report
- 3.43 Engaging The Classroom
- 3.44 How-To Create Podcasts
- 3.45 Accessing the KITE Client
Filling out an IT Support Helpdesk Ticket
Intro to...
SMARTboard and Projector Setup
- An introduction to setting up your SMARTboard and projector for the first time.
OES Network Access
- OES Allows you to access network resources from our internal network.
Backups and Restoration
- This article outlines best practices and methods for creating backups.
Network Connections
Using the District's Wireless Network
- How to access the district's wireless network.
Using the District's Wired Network
- How to access the district's wired network.
SMART Board & Projector
Sync Your SMART Board
- How to sync your SMART board to your computer as a touch device.
Orienting Your SMART Board
- How to reset the accuracy of your SMART board touch points.
Troubleshooting Your SMART Board
- General Troubleshooting for many SMARTboard issues.
Troubleshooting Projector Issues
- General Troubleshooting for many projector issues.
Connecting Your Projector Cables
- How to properly connect projector cables. (See also SMARTboard and Projector Setup)
Projector Care (Coming Soon)
- This article will cover basic projector dos and don'ts.
HP Projector Settings
- Special article relating to a specific fix for the Y9F9 HP Laptops.
Infinite Campus
Setting Up Your Gradebook
- How to set up your gradebook for the coming year.
Posting Your Grades(HS/MS)
- How to post grades to an existing gradebook - High School Specific.
Posting Your Grades(Elementary)
- How to post grades to an existing gradebook - Elementary Specific.
Using Teacher Messenger
- How to use teacher messenger in Infinite Campus.
Taking Attendance
- How to log attendance in Infinite Campus.
Student Groups (Coming Soon)
- This article will cover how to set up student groups in Infinite Campus.
Setting Up Seating Charts
- How to set up seating charts.
Phone and Voicemail
Checking Your Voicemail
- How to check your district voicemail.
Using the Corporate Directory
- How to access the corporate phone directory.
Forwarding Your Calls
- How to forward your calls.
Printing
Selecting Your Printer
- How to select the right printer for your environment.
Setting a Default Printer
- How to set a printer for the Savin Universal Printer
Setting Your Print Jobs to Hold
- How to set your print jobs so they are sent to the printer, but only print while you're at the printer.
Microsoft Office
Office 2013
- Tips for Office 2013 for Windows[deprecated]
Office 2016
- Tips for Office 2016, the current district supported version for Windows.
Office 2016 for Macs
- Tips for Office 2016 for Mac, the current district supported version for macOS.
Google Apps
Gmail
- Various tips for Gmail.
Drive
- Various tips for Drive.
Calendar
- Various tips for Calendar.
Docs
- Various tips for Docs.
Slides
- Various tips for Slides.
Sheets
- Various tips for Sheets.
Sites
- Various tips for Sites.
YouTube
- Various tips for YouTube.
Classroom
- Various tips for Classroom.
Photos
- Various tips for Photos.
Chrome
- Various tips for Chrome.
Running Reports
Personal Math Trainer - Running a Standards Report
- A video on how to run a standards report in Personal Math Trainer.
Engaging The Classroom
How-To Create Podcasts
- A tutorial on how to create podcasts (3 parts).
Accessing the KITE Client
- How to access the KITE client for state testing.
