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Below is a list of available help topics for district tech issues.

Filling out an IT Support Helpdesk Ticket

Intro to...

SMARTboard and Projector Setup
An introduction to setting up your SMARTboard and projector for the first time.
OES Network Access
OES Allows you to access network resources from our internal network.
Backups and Restoration
This article outlines best practices and methods for creating backups.

Phone and Voicemail

Checking Your Voicemail
How to check your district voicemail.
Using the Corporate Directory
How to access the corporate phone directory.
Forwarding Your Calls
How to forward your calls.

Printing

Selecting Your Printer
How to select the right printer for your environment.
Setting a Default Printer
How to set a printer for the Savin Universal Printer
Setting Your Print Jobs to Hold
How to set your print jobs so they are sent to the printer, but only print while you're at the printer.

SMART Board & Projector

Sync Your SMART Board
How to sync your SMART board to your computer as a touch device.
Orienting Your SMART Board
How to reset the accuracy of your SMART board touch points.
Troubleshooting Your SMART Board
General Troubleshooting for many SMARTboard issues.
Troubleshooting Projector Issues
General Troubleshooting for many projector issues.
Connecting Your Projector Cables
How to properly connect projector cables. (See also SMARTboard and Projector Setup)
Projector Care (Coming Soon)
This article will cover basic projector dos and don'ts.
HP Projector Settings
Special article relating to a specific fix for the Y9F9 HP Laptops.

Network Connections

Using the District's Wireless Network
How to access the district's wireless network.
Using the District's Wired Network
How to access the district's wired network.

Microsoft Office

Office 2013
Tips for Office 2013 for Windows[deprecated]
Office 2016
Tips for Office
Office 2016 for Macs

Google Apps

Gmail
Various tips for Gmail.
Drive
Various tips for Drive.
Calendar
Various tips for Calendar.
Docs
Various tips for Docs.
Slides
Various tips for Slides.
Sheets
Various tips for Sheets.
Sites
Various tips for Sites.
YouTube
Various tips for YouTube.
Classroom
Various tips for Classroom.
Photos
Various tips for Photos.
Chrome
Various tips for Chrome.

Infinite Campus

Setting Up Your Gradebook
How to set up your gradebook for the coming year.
Posting Your Grades(HS/MS)
How to post grades to an existing gradebook.
Posting Your Grades(Elementary)
Using Teacher Messenger
Taking Attendance
Student Groups (Coming Soon)
Setting Up Seating Charts

Running Reports

Personal Math Trainer - Running a Standards Report

Engaging The Classroom

How-To Create Podcasts
Accessing the KITE Client