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<strong>Welcome to the [http://usd437.net Auburn-Washburn Schools] Technology Support Wiki.</strong>
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<strong>Welcome to the [http://usd437.net Auburn-Washburn Schools] Technology Support Wiki.</strong><br>
 
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Please bear with us as we are updating the Wiki.  If you have a topic or instructions you would like us to add, please contact Tech Support.
Please bear with us as we are updating the Wiki.  If you have a topic or instructions you would like us to add, please contact Tech Support.  
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<br>
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<br>
  
 
== Need Tech Help? ==
 
== Need Tech Help? ==
 
Be sure to fill out an <strong>[http://helpdesk.usd437.net IT Helpdesk Support ticket via SchoolDude]</strong><br>
 
Be sure to fill out an <strong>[http://helpdesk.usd437.net IT Helpdesk Support ticket via SchoolDude]</strong><br>
 
''Note: Be sure to click "IT Direct", as "Maintenance Direct" tickets do not come to us.''
 
''Note: Be sure to click "IT Direct", as "Maintenance Direct" tickets do not come to us.''
 
  
 
For emergencies, you can also contact District Tech Support at <strong>785-339-4020 (or ext. 4020)</strong>.  
 
For emergencies, you can also contact District Tech Support at <strong>785-339-4020 (or ext. 4020)</strong>.  
  
  
Here for '''[http://ip.usd437.net Remote Support?]'''
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Are you here for '''[http://ip.usd437.net Remote Support?]'''
  
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Certain websites not working? Check the '''[[Status_Dashboard | Status Dashboard]]'''.
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== New Staff Info/Existing Staff Refresher ==
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<br><strong>[http://wiki.usd437.net/images/3/36/Multi-Factor_Google_Setup.pdf Google Two Factor Authentication(2FA)]<br>
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<br><strong>[https://sites.google.com/usd437.net/usd437instructionaltech/437InstructionalTech Digital Product Login Information and Help Guides]</strong><br>
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<br>Just got your device? Check out the <strong> [[First-Run-Software-Items|First-Run Software Items]]</strong> to get going.<br>
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<br>[https://docs.google.com/document/d/1QhqvUv_kbp5akle996CfvvE0TcInJVRLFzFHkWUI44c/edit?usp=sharing How To Document for setups with a Hockey Puck]<br>
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<br>[https://docs.google.com/document/d/12szO0VdnYcEjUoHnvatcbzlxLuQ-Xc2tAVaYvStWNOo/edit?usp=sharing How To Document for setups without a Hockey Puck]<br>
  
 
== What Would You Like to Learn About? ==
 
== What Would You Like to Learn About? ==
[[Technical How-To's|Click Here for a Complete Indexed List!]]
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[[Technical How-To's|Click Here for a Complete Indexed List]]
  
 
{| style="text-align: left; color: darkblue; margin-left: 0px; width: 80%;"
 
{| style="text-align: left; color: darkblue; margin-left: 0px; width: 80%;"
 
!colspan="4"  style="background-color:#d3d3d3;"| Tech-Support Topics
 
!colspan="4"  style="background-color:#d3d3d3;"| Tech-Support Topics
 
|-
 
|-
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Getting_Started|Getting Started]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:district-logo.png|100px|link=Topic_Getting_Started]]<br />[[Topic_Getting_Started|Getting Started]]<br /><br />
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_How_the_Network_Works|How the Network Works (Wired and Wireless)]]  
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:patch-cable.png|100px|link=Topic_Network_Connections]]<br />[[Topic_Network_Connections|Network Connections (Wired and Wireless)]] <br /><br />
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_SMART_Board_and_Projectors|SMART Board and Projectors]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:smartboard.png|100px|link=Topic_SMART_Board_and_Projectors]]<br />[[Topic_SMART_Board_and_Projectors|SMART Boards / Interactive TVs / Projectors]]<br /><br />
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Printing|Printing]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:printer.png|100px|link=Topic_Printing]]<br />[[Topic_Printing|Printing/Scanning]]<br /><br />
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|-
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:monitor.png|100px|link=Topic_General_Computer_Usage]]<br />[[Topic_General_Computer_Usage|General Computer Usage]]<br /><br />
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:phone.png|100px|link=Topic_Phone_and_Voicemail]]<br />[[Topic_Phone_and_Voicemail|Phone and Voicemail]]<br /><br />
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:microsoft-office.png|100px|link=Topic_Microsoft_Office]]<br />[[Topic_Microsoft_Office|Microsoft Office]]<br /><br />
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:g-suite.png|100px|link=Topic_Google_Apps]]<br />[[Topic_Google_Apps|Google Apps]]<br /><br />
 
|-
 
|-
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_General_Computer_Usage|General Computer Usage]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:infinite-campus.png|100px|link=Topic_Infinite_Campus]]<br />[[Topic_Infinite_Campus|Infinite Campus]]<br /><br />
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Phone_and_Voicemail|Phone and Voicemail]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:alio.png|100px|link=Topic_EMS]]<br />[[Topic_EMS|Linq EMS (Alio)<br />Employee Service Portal]]<br /><br />
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Microsoft_Office|Microsoft Office]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:telecommuting.png|100px|link=Telecommuting]]<br />[[Telecommuting|Telecommuting]] <br /><br />
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Google_Apps|Google Apps]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" | <br />[[Image:500e.png|100px|link=Telecommuting]]<br />[[chromebook|Chromebooks]] <br /><br />
 
|-
 
|-
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Infinite_Campus|Infinite Campus]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Running_Reports|Running Report]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |
|style="text-align: left; background-color: #f2f2f2; width:20%" | [[Topic_Engaging_the_Classroom|Engaging the Classroom]]
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |
|style="text-align: left; background-color: #f2f2f2; width:20%" |  
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|style="text-align: center; vertical-align: center; background-color: #f2f2f2; width:20%" |
|}
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Latest revision as of 12:59, 8 February 2024

Welcome to the Auburn-Washburn Schools Technology Support Wiki.
Please bear with us as we are updating the Wiki. If you have a topic or instructions you would like us to add, please contact Tech Support.

Need Tech Help?

Be sure to fill out an IT Helpdesk Support ticket via SchoolDude
Note: Be sure to click "IT Direct", as "Maintenance Direct" tickets do not come to us.

For emergencies, you can also contact District Tech Support at 785-339-4020 (or ext. 4020).


Are you here for Remote Support?

Certain websites not working? Check the Status Dashboard.


New Staff Info/Existing Staff Refresher


Google Two Factor Authentication(2FA)

Digital Product Login Information and Help Guides

Just got your device? Check out the First-Run Software Items to get going.

How To Document for setups with a Hockey Puck

How To Document for setups without a Hockey Puck

What Would You Like to Learn About?

Click Here for a Complete Indexed List

Tech-Support Topics

District-logo.png
Getting Started


Patch-cable.png
Network Connections (Wired and Wireless)


Smartboard.png
SMART Boards / Interactive TVs / Projectors


Printer.png
Printing/Scanning


Monitor.png
General Computer Usage


Phone.png
Phone and Voicemail


Microsoft-office.png
Microsoft Office


G-suite.png
Google Apps


Infinite-campus.png
Infinite Campus


Alio.png
Linq EMS (Alio)
Employee Service Portal



Telecommuting.png
Telecommuting


500e.png
Chromebooks